Tuesday, June 30, 2015

Intune - Remote Lock and Passcode Reset


 
I was asked recently why you would need Remote Lock as seen below in Intune:
 
 
 
 
I sent the Remote Lock to my device and below is the result of which is seen below: 
 
 Before I go any further, not all commands are available on all devices. 
 
 
Problem: I left my device at the Restaurant, I am going to get it but it won't lock automatically.
Solution: Remote lock so that no one can access the device
 
Problem: User is set to be fired from the company.
Solution: When the user is brought into HR, the Passcode can be reset and then the device can be locked.  Later the Remote wipe (Full or Selective ) can be performed.
 
Problem: Board meeting (or Corporate Examination) is about to begin, devices are collected or placed on the conference room table. 
Solution: To prevent members from watching their phones a remote lock can be performed as the icon is visible and can easily be seen if a user unlocks their device. 
 
Problem: User forgets their PassCode
Solution: Reset the code for the user.
 
  
 
 
PlatformRemote Lock
iOSSupported
AndroidSupported
Windows Phone 8 and Windows Phone 8.1Supported
Windows RT 8.1 and Windows RTSupported if the current user of the device is the same user who enrolled the device.
Windows 8.1Supported if the current user of the device is the same user who enrolled the device.
 
 
 
 

PlatformPasscode Reset
iOSSupported for clearing the passcode from a device. Does not create a new temporary passcode.
AndroidSupported and a temporary passcode is created.
Windows Phone 8 and Windows Phone 8.1Supported
Windows RT 8.1 and Windows RTNot Supported
Windows 8.1Not Supported



More information on Remote Lock and Passcode Reset can bee seen here:
https://technet.microsoft.com/en-us/library/jj676679.aspx